Last updated: 9/9/2026
If an event is canceled and not rescheduled, we will provide a full refund of the purchase price, including any service fees. You do not need to take any action to receive this refund; it will be automatically issued to the original method of payment used at the time of purchase.
If an event is postponed or rescheduled, your tickets will typically be valid for the new date. If you are unable to attend the rescheduled date, you may be eligible for a refund depending on the event organizer's specific policies.
Unless the event is canceled (see section 1), all sales are final. We do not issue refunds for buyers' remorse or if you are unable to attend an event that is proceeding as scheduled. You may, however, be able to resell your tickets on our platform.
Powerful Ticket guarantees that all tickets purchased through our platform will be valid for entry. If there is a problem with your ticket at the venue, please contact us immediately, and we will work to resolve the issue or provide a full refund as per our Buyer Guarantee.
